About WTS: Careers: Project Engineer

Position

Project Engineer - Denver, CO

About WTS

Every day, WTS provides our customers a superior software experience. Our reputation for meeting the business needs of our diverse customers is second to none. This has been achieved because of the dedicated people that work for our company.

We need talented candidates who are up to the challenge of maintaining our reputation for great customer service. We are looking for future employees who share our vision for success and who can deliver predictable, reliable, and scalable solutions in our on demand world.

Job Summary

Under minimal supervision, administers and supports the assigned WTS system(s) for customers.

Specific Responsibilities

• Resolves EnterpriseOne technical and business issues within the standard problem escalation process.
• Performs on-going tuning of the EnterpriseOne Web and Terminal Server environments.
• Coordinates problem resolution using Customer Connection.
• Regularly reviews the Customer Connection for fixes or enhancements that would benefit all customer implementations of EnterpriseOne.
• Assists in the coordination of Disaster Recovery activities for EnterpriseOne as required.
• Coordinates 3rd party CNC/Infrastructure services such as 3rd level vendor support as required.
• Coordinates EnterpriseOne changes with other internal teams and customers.
• Works with PMO management and Infrastructure Services (IS) to make recommendations for changes to the EnterpriseOne environment.
• Prepares technical plans for the application of EnterpriseOne Service Packs, Electronic Software Updates, and upgrades.
• Develops and updates documentation related to Change control as needed.
• Coaches other project personnel to ensure that customer systems are set-up in a way that complies with business requirements and established methodologies and practices.
• Performs other duties as requested.

Education & Experience

• Bachelor’s degree from a four-year university or college in the field of computer science required.
• Experienced in JD Edwards EnterpriseOne recent versions utilizing an AS/400 or NT platform.
• 5-7 years of JD Edwards (EnterpriseOne & World) full life-cycle implementation experience.
• Experience with structured design, development, and implementation of new computing architectures.
• Must have experience in object promotion, performing full and update package builds. JD Edwards EnterpriseOne 8.0 and higher versions.
• EnterpriseOne Upgrade experience is a requirement.
• Problem resolution and incident management experience using Knowledge Garden.
• Citrix Metaframe/terminal server experience preferred.
• Websphere application server experience preferred.
• Cross-functional project management experience is desirable.

Required Knowledge, Skills & Abilities

• Detailed knowledge of the JD Edwards development environment, data structures, OMW, OCM and package deployment methods.
• Excellent project management skills.
• Conceptual knowledge of information technologies and methodologies in mainframe, midrange, and PC computing environments desirable; in-depth experience in one or more is critical.
• Excellent oral, written and presentation skills.
• Strong interpersonal skills at all levels of management; ability to motivate employees/teams to apply skills and techniques to solve dynamic problems; excellent teamwork skills.
• Must be able to conduct in-depth EnterpriseOne CNC troubleshooting, apply ESUs, patches, upgrades, Server/Environment configurations.
• Ability to adhere to Configuration management policies and procedures.
• Perform all CNC tasks with understanding of high availability.
• Excellent understanding of networks including communication protocols, routers, and firewalls.
• Excellent understanding of client server architecture, including DB2, SQL, and Oracle databases.
• Excellent technical problem solving skills combined with strong customer service attitude to assist in operational and system issues.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to define issues and assist with preparation and recommendation of solution alternatives.
• Some travel may be required.

Physical Requirements

• Sitting (up to eight or more hours).
• Keyboarding.
• Some light bending.
• Reaching and lifting (up to 25 lbs.).

WTS recognizes that our employees are the cornerstone of our company’s long-term success. We provide a comfortable work environment that promotes a balanced lifestyle and the enjoyment of challenging work in a team setting. We encourage goal setting and attainment, mastering new and challenging technology, and both personal and professional growth within the company. Our employees are rewarded with the chance to participate financially in the company's long-term success.

Bring your expertise and enthusiasm to a company that's eager to review your talents and reward your efforts. Talented and passionate employees make our company great. We want to hear from you!

How to Apply

Please send your resume via email in Word format to our human resources department.

All qualified candidates will be contacted by WTS. No phone calls please.

WTS is an Equal Opportunity Employer.

WTS Career Opportunities

To review all career opportunities with WTS, click here to return to our Careers page.

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