IT Infrastructure Services
Beyond Hosting — Services That Improve Your Delivery
Your business may not need a fully hosted solution today but your organization could benefit from services that increase the efficiency and reliability of your IT infrastructure or that improve your software management processes. In addition to delivering superior hosting, WTS also offers a wide variety of application and hardware managed services. Meeting the technical demands of a complex, multi-server hardware configuration that exceeds uptime and response time expectations of your users can be difficult. Responding to the frequent availability of software updates and providing on-going application support for your users without interruption to key business functionality can push even the most talented information technology teams.
You will find that WTS has the applications management experience along with data center capacity to offer the highest quality services to all JD Edwards EnterpriseOne and World customers. Our application and information technology teams are committed to your operational success. We offer unsurpassed services focused on meeting your technical support needs including Applications Management and Infrastructure Management services.
Your JD Edwards Infrastructure. Managed.
Outsourcing the management of your JD Edwards software can lead to competitive advantage by enabling IT staffs to focus on strategic initiatives instead of daily maintenance tasks. In the face of fierce competition from global markets, demands by investors for increased profitability, higher quality production schedules, and expedited product delivery, organizations are constantly on the lookout for ways to trim costs and improve efficiencies. The IT department can be a significant factor in achieving these goals. If they can shift focus from maintaining existing technologies to pursing new initiatives that will improve a company's operations and competitive advantage. WTS can take over the daily maintenance of your JD Edwards software, so your IT department is available to pursue investments that will support your company's business goals.
Infrastructure Management Services
Having reliable infrastructure, predictable system uptime, as well as effective hardware and database monitoring are key goals for all IT departments. Unfortunately, the demand on limited internal resources can create situations where these activities become reactive rather than required daily job functions. Knowing your systems are constantly monitored for performance and stability provides a high level of comfort and security. Our Infrastructure Management services can help you achieve your performance objectives, while increasing customer satisfaction on iSeries, Windows, and Linux platforms.
Managed Services (.pdf format)
Total Cost of Ownership Evaluation
There are many companies who benefit from the cost savings provided by outsourcing their enterprise applications or by leveraging a remotely managed JD Edwards solution. To determine the possible savings to your organization, please visit our Total Cost of Ownership page.