WTS IS NAMED J.D. EDWARDS CERTIFIED SUPPORT PARTNER

SEATTLE and DENVER—WTS, Inc., the first application service provider (ASP) partner for J.D. Edwards (Nasdaq: JDEC) collaborative enterprise software announces its customer support organization has achieved Certified Support Provider status from J.D. Edwards Global Support Services (GSS) organization. Completion of the certification requirements augments WTS's company-wide commitment to its J.D. Edwards customers to provide the highest level of technical, operational, and application support possible. Support Partner status also confirms several benefits for all WTS customers including well-defined support processes, trained and knowledgeable staff, escalation procedures, and an established working relationship with J.D. Edwards GSS.

"J.D. Edwards strives to ensure our customers experience the highest level of support available," stated Jon Mattei, vice president of GSS, J.D. Edwards. "We do this by working with our partners towards a common goal: enabling customer success through timely, accurate, and professional support. Our recognition of certified support provider status demonstrates this same customer-facing focus and commitment from our partner community."

J.D. Edwards makes customers stronger, enabling them to effectively solve their most important business challenges. The company does this by listening to customers, innovating on their behalf, and delivering solutions as part of a results-oriented relationship based on trust and service.

"WTS's support partner certification allows WTS to partner with customers to promote mutual success," said Tony Moore, director of customer service at WTS. "We share similar goals to those of J.D. Edwards. We want to provide our customers an unprecedented level of support, enabling them to solve their most important business challenges while focusing on core business issues. We do this by listening to them, understanding their industries, and delivering technical and operational support that meets or exceeds our service level agreements (SLAs)."

WTS customers also view certification as an important value-add to the service they receive from WTS. "We have high expectations for the level of service delivered by WTS and J.D. Edwards," stated Susan Gerock, CarrAmerica's director of enterprise application solutions. "As a WTS customer, it is to our advantage to have WTS procedures and staff certified by J.D. Edwards. This gives CarrAmerica a high level of confidence that the quality and service from WTS will be as good as that of J.D. Edwards."

WTS is a J.D. Edwards MAS (Managed Application Solutions) partner and provides hosted solutions for J.D. Edwards 5, OneWorld®, WorldSoftware, and co-existence environments.

About WTS
WTS, the first application service provider (ASP) to host J.D. Edwards, focuses solely on hosting J.D. Edwards collaborative enterprise solutions and complementary products. WTS provides personalized systems for J.D. Edwards 5, OneWorld, WorldSoftware, and co-existence applications. Customers benefit from an industry-proven solution that increases efficiency, enables business and technology change, and reduces IT risk. Founded in 1997, WTS is a privately-held corporation, with headquarters in Seattle, Washington. Additional information about WTS is available at www.wts.com.

About J.D. Edwards & Company
J.D. Edwards (Nasdaq: JDEC) makes customers stronger, enabling them to solve their most important business challenges. The company designs, develops and markets collaborative enterprise software and consulting, education and support services. J.D. Edwards' offerings are differentiated by a deeply ingrained attitude of listening to customers, innovating on their behalf, and delivering solutions as part of a results-oriented relationship. Founded in 1977 and headquartered in Denver, Colorado, J.D. Edwards focuses on long-term business partnerships and helping its 6,700 customers in more than 110 countries manage their business processes, supply chains, enterprise assets, and supplier and customer relationships. For more information: www.jdedwards.com or 1.800.727.5333.

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