Risk Mitigation
Minimizing Risk, Maximizing Return
Managing risk is an enterprise-wide requirement, encompassing every aspect of your information technology infrastructure. A strong plan to manage information technology risk gives you assurances that your business will be up and running—no matter what happens. No organization can be completely free of risk but it can be reduced when managed by a partner who specializes in these core competencies.
- Scalability - Will your company's information technology systems scale at the required rate of change if the company acquires another firm, completes a major business process redesign, or launches a new product or service?
- Reliability - Can your company's information technology systems be relied upon to provide timely and accurate information that meets the requirements of management, customers, suppliers, and auditors?
- Availability - Will your company's information technology systems and business processes meet your uptime requirements while providing a plan for recovering from an unexpected interruption?
- Security - Do the right people in your organization have access to data and information technology systems needed to do their jobs while protecting these systems and data from the wrong people?
- Staffing - Is your company's information technology staff trained in the latest applications management strategies for your enterprise system and software—including Oracle's Fusion applications?
Focus on Core Business
JD Edwards EnterpriseOne or World software fuels your company's core business. Everything your business does depends on access to Oracle's Financials, Customer Service Management, Supply Chain, or Project Management solutions. Having a technology partner who will guide your management team on business decisions that impact your future operational success is critical. With WTS, your organization will have less information technology risk because of our scalable, reliable, and highly available operational model. Allowing you to focus on your core business while we maximize the investments made in your JD Edwards software.
Operational Excellence
Our technology infrastructure, security, and disaster recovery programs are second to none. SAS-70 Level II security audits are completed each year with WTS receiving high marks for physical security, environmental controls and monitoring, network and system availability, backup procedures, and disaster recovery solutions. Change management procedures are strategically defined and documented, continuously executed, and well communicated to our customers. Our service level agreements guarantee your company has continuous access to the data you need to run your business.
Expert Technical Resources
JD Edwards resources may be difficult to find, train, and retrain. Demands for JD Edwards resources is high in today's market. Will your company be faced with a constant search to replace these individuals as better opportunities become available for them? Technology is changing so rapidly, that it can be difficult to keep pace without constant and expensive retraining. Our unique service offers an alternative to the traditional delivery of JD Edwards applications. You benefit from our expert resources, years of JD Edwards experience, and constant certification, while your IT resources focus on more strategic initiatives.
Predictable Costs
Based on your requirements, our managed services include hardware, software, operational upgrades and maintenance, technical customer support, and third party/complementary product support to run your collaborative solutions, all for a predictable monthly fee. This eliminates the need to make large up-front capital expenditures and minimizes the need to hire, train, and retain a large IT staff to support your business systems.