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About WTS : What We Offer |
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One SolutionThe WTS charter is to provide one solution to our customers. Our services include hosting and support of JD Edwards EnterpriseOne and JD Edwards World, remote applications management, implementation services, customer care, project management, custom application development, disaster recovery, co-location, managed services, as well as network support. WTS also hosts complementary products to complete your business needs.Predictable CostsBased on your service offering, our hosting service includes hardware, software, upgrades and maintenance, and customer support to run your collaborative solutions, all for a predictable monthly fee. This eliminates the need to make large up-front capital expenditures and minimizes the need to hire, train, and retain a large IT staff to support your business systems. Optional services include remote applications management, custom development, software implementation, and training.Operational ExcellenceOur technology infrastructure, security, and disaster recovery programs are second to none. SAS-70 Level II security audits are completed each year with WTS receiving high marks for physical security, environmental controls and monitoring, network and system availability, backup procedures, and disaster recovery. Change management procedures are strategically defined and documented, continuously executed, and well communicated to our customers. Our service level agreements guarantee your company has continuous access to the data you need to run your business. Based on the service level agreement, our systems and networks are available 24x7x365 and our customers have access to technical and application support 24 hours a day.About WTS | ASP Advantage | Solutions | Case Studies | Contact Us | Site Map
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